Hospital Visit

It’s been pretty quiet around here for the last few days as I spent Monday and Tuesday trying out a hospital bed at the Western Infirmary. Over the weekend I’d been in some discomfort with some pains in the chest and also some pain travelling down the left arm. Although there were alarm bells ringing the pain was neither sore nor that frequent. Still, disconcerting but I put it down to a muscle strain.

Sunday it got a bit worse, Monday morning at work the pain was felt elsewhere including the legs. Something was not right so I phoned the GP and got an appointment that morning. Fast forward three hours to lunchtime and although the doctor agreed it was probably just a muscle strain she couldn’t rule out a possible heart attack or related heart issues and I would have to go to the Western’s A&E for an ECG. Nice. I’ve never actually been to hospital as a patient so this was going to be an eye opener as well as a potential shock to the system. An hour later and I was waiting in A&E. An hour after that I had been given an ECG, blood had been taken and I had been thoroughly examined. The verdict was that the heart is strong, there are no signs of any problems but a blood test and x-rays would be required to confirm the pain isn’t heart related. All sounding pretty positive and to be honest I was relieved.

Roll on another hour and the x-rays were complete and I was admitted to the Western, probably overnight as the tests would take a while. Fast forward to Tuesday, another set of blood tests, another ECG and confirmation that it’s not heart related but some sort of muscular viral infection that should clear with time. Happy days. Sort of. I’m obviously relieved that it’s not a heart problem and it’s great to hear that all the tests have confirmed it. Just hope the aches and pains subside as I’ve been warned that if they continue or it flairs up again I’ve to return to A&E to get some further tests. Hopefully not required.

As it was my first time as a patient in a hospital it was interesting to see how it worked, how prejudiced I was and how my views changed over the two days. When I entered i was expecting to be waiting for hours before being seen. I was dealt with very quickly by the whole A&E team and I can’t fault them at all. I also saw first hand the range of people they have to deal with and the difficulties they face. They do an amazing job – something I could never do and it impressed me no end. Hat’s off to the team at the Western.

As I was pushed through to x-ray and finally to level 8 I caught myself trying to find dirty areas, trying to find faults, trying to nit pick in my head, analysing what was wrong with the place. All pretty negative, carrying baggage from sensational newspapers with no personal experience to back them up. On the whole the Western was pretty clean and I had no major issues with dirt. The staff all the way through to level 8 were great. Level 8 is where you are usually sent to from A&E before they assign you to a longer stay ward so the floor has a massive turnaround in patients. In my room alone (4 beds) there were 8 patients in a 24 hour period. The volume and range of illnesses shocked me and really highlighted the difficulties that medical teams, nurses in particular face day to day. Also highlighted the problems of drink, drugs, smoking and obesity that look likely to blight the NHS for years to come. Some examples…

  • A was in with a balance problem. He could walk for 20 yards or so but would then need to hold onto walls and fences to go any further. Worked all his life and was pretty bitter about his illness. Admitted to liking a drink but not so much now. Doctor transferred him to neuro ward for a brain scan and asked was he a heavy drinker as all the signs are that drink has affected his brain and ability to balance. A real shame.
  • J1 was in his seventies and had suddenly been hit with breathing problems. He was bemused by the suddenness of it all and that his only vice was 20 fags a day since he was 16.
  • J2 was also in his seventies. He readily admitted that drinking, smoking and lack of exercise had left him in a mess. He also admitted that he wish he’d dies in his 50’s as the last 20 years were hellish. A series of problems were only made worse with testicular cancer three months ago and now a problem that prevented number two’s from appearing.
  • R was a young guy in his late teens. Admitted late on Monday night he had drunk himself silly and was brought in via ambulance. On a drip he told me later in the night he had taken 50 paracetamol as well, egged on by mates and also because he wanted to feel free. A lecture from doctors and a visit from psychiatrists didn’t seem to have helped him when I left – he was just annoyed at missing the Celtic game. If only he’d have thought the night before.
  • T was another old chap who was beyond looking after himself and whose speciality was groping any nurse in the vicinity. Dirty old bugger.
  • W was brought in an hour before I left. He’s the first guy I’ve seen who although younger than me looked about 10 years older. I must admit I pre-judged him based on his face and speech. Turns out he’s a 20 a day guy, usually at least 10 pints a day and was a drug user until 6 months ago. Once the nurses sorted him out, attached him to various devices, made sure he had a bottle to relieve himself as he said he couldn’t walk….he then pulled everything off, removed his drip and started to walk to the toilet. Nurses come in, tell him off and re-attach everything. I ain’t using an f’in bottle. Give me some f’in painkillers. Where’s the f’in doctor? Nurses assure him he is very unwell and doctor is busy but he will be there soon. He then removed everything again once the nurses had left…and they came back and re-attached everything again. As I left he was putting two fingers down his throat as it makes him feel better. If I had a gun I swear I would have used it on him and saved nurses all the grief and no doubt other people who he will hassle/rob/annoy in the future. Scumbag.
  • Then there was me. 33 year old with chest pains…and obese who probably was too lippy with the nurses for his own good and thought he always knew best.

Although I’ve painted it pretty black the guys in the room were all OK apart from druggie boy who came in near the end. Interesting to hear the old boy’s and their stories form yesteryear and talking to people who I’d normally never meet.

However hearing all their medical issues was pretty uncomfortable as the doctor did his rounds. Putting up with 72 year old guys walking around naked in the middle of the night, oxygen tanks failing and a toilet covered in urine as they older gents struggled to control themselves was also pretty taxing but I was only there for one day. The staff have to put up with that day in and day out, at the same time doing their job and trying not to be judgemental. So, so impressive. The nurses are doing a great job and on what I saw, using limited resources as they always seemed stretched and were always busy. Sometimes I thought they were pretty harsh but with hindsight they are trying to get the job done as quickly, easily and safely as possible while at the same time looking after a lot of people and you need to remember that patients aren’t always the easiest to deal with.

Doctors in general were OK but not very forthcoming with information. It was like a test to see if you could prize info out of them. Maybe I was just unlucky but it was always a struggle to find out what they thought could be wrong. Maybe they didn’t know, but I’d rather they said that than fobb you off with a glib statement.

Also of concern is A&E in Glasgow. The Western on a Monday afternoon was busy enough but think what Friday and Saturday nights must be like? The Western A&E is closing in 2010 replaced by the Southern General. That’s a big area covered by one hospital. What happens when the Clyde Tunnel is busy or closed? That’s some detour. I don’t know if it’s too late to reverse the decision but it will cause deaths. I’m in no doubt.

So that leaves me. This has been a bit of a wake up call. Sitting in the ward gave me a lot of thinking time. Priority is to tackle my weight and thankfully that’s something I had already started to address. I hadn’t posted anything here as I was embarrassed about even mentioning diets and exercise but needs must and it’s something I faced up to 5 weeks ago. So since mid August I’ve cut back on junk food and started exercising more. The result has been a 1/2 stone drop in weight to just under 19 stones….120kg. Not much but it’s a start and I intend to continue. There’s a long way to go. It’s also good to know that the heart has been checked out and is healthy. A big weight form my mind. Hopefully that’s the last post on this topic for a while…back to games and gadgets – Apple.

This weekend was mostly spent…

  • Watching sport. Great win for Scotland on Saturday, and on Sunday in the rugby although they looked a bit nervous at times. Grand prix was pretty good – another close season. Tennis has also been top notch.
  • Playing with Facebook. I can see why it’s pretty addictive.
  • Recovering from golf on Friday. A great day was had by all and after a great round from me (to be honest a far to generous handicap helped) I took the trophy (now virtual) for another year.
  • Tidying up the laptop. It’s always a bit neglected compared to the desktop so every so often it’s needs a bit of work. All looking tip top now though.
  • Garden tidy. Need to take advantage of these good days and give the garden a good tidy. Started but by no means finished. Another trip to Dobbies required!
  • Enjoying Warhawk. First essential PS3 game for me…only took 6 months.
  • Starting sorting out photo library…finally. Using iPhoto and it’s been great so far. Only got a few years left to sort.

I’ve still got loads of jobs to do that I wanted to do a few weeks ago. Roll on two weeks time and another week of work. I’ll be busy….playing Halo 3!

Tasty curry…now what about breakfast?

So it was a catch up night tonight with Henry, Roy and Graham. The curry at Mother India was excellent as was the banter. We really need to do this more often although the bill was pretty hefty – not all my doing!!

Three of us are Mac users and Roy is planning on joining us by picking up an iMac from the new Apple store this weekend. In fact we plan to be there for the opening but not queuing up in advance. We are hoping to meet for breakfast somewhere close by to the new shop…we just don’t know where yet. Any recommendations greatly appreciated.

I’m also trying to work out if the switch amongst my friends to Mac is down to any one reason or a combination. We’re all quite geeky, iPods are everywhere, some people have made the move and enjoying it, we’re getting older and our needs are changing? A few years ago and upgrading a pc was the norm and the PC was an essential gaming platform. Now most people I know no longer game on the PC and upgrading is a thing of the past (for us anyway). Is it as we get older, simplicity and reliability (the promise of certainly rather than any guaranteed delivery) is more appealing than reduced costs? Who knows. Be interesting to see who the guys get on with their new toys when they finally get hold of them.

One final mention from the meal – the singer at the restaurant. We were there for almost three hours and he never stopped once. His hands must be raw as he played the guitar as well. I thought he was excellent although fairly loud if you were sitting close by. His song choice was also good if a little depressive. Tracks from Del Amitri, Radiohead, Deacon Blue, Snow Patrol, and REM to name a few. Right up my street.

Unlucky

Shite. I missed posting on 07/07/07 which no doubt means I’m cursed for the rest of my life. Probably explains the sore head for most of today (sorry Shak) but at least we’ve had two dry days in a row AND at the weekend. I’m currently sitting in the back garden enjoying the lovely summers evening and surfing like a demon. Bliss. I know it’s too much to ask but more dry days please. Is anyone listening? Thought not.

One last comment – tennis was rather splendid over the weekend with an amazing men’s singles final today. Well done to Jamie Murray too – who’d have thought he’d be the first Murray to win a Wimbledon title.

Did I say that was the last comment? Forza 2 is an immense game. It’s not only racers that are getting their kicks as anyone into customising cars can use the auction house to sell their wares. So well done Robert (or Foe Real as he’s known to some) for selling his second design for 5 million credits. That’s just one car. I think he’s totalling around 9 million now which is over ten times the money I’ve earned from racing only. Swine.

Bernabeu

Bernabeu StandOn my last trip to Madrid (two weeks ago now) I managed to squeeze in a stadium tour at the Bernabeu. It’s a magnificent stadium, very compact and the tour is only 10 Euro’s and is a bit of a bargain.

While there are no guides to tell you about the place you are allowed to walk round at your own pace and get to see views from many parts of the stadium, a small museum full of trophies and detail on Real Madrid’s history and then a walk down on to the pitchside and the dug out. You finish off in the away dressing room and press room before finally reaching the shop. The shop is actually the most disappointing part of the whole tour.

The weather in Madrid was fantastic although a bit too hot for me. Again the food was great and I tried Octopus for the first time – very nice. However trawling through the photo’s has been annoying. The camera has 4 or 5 dead pixels now on the sensor, a couple looking like a small cluster meaning each photo needs touched up. On individual photo’s it’s not bad but when you’ve a large batch to process it’s nothing but a pain in the arse. Looks like it’s time for a new camera. Yep, it’s a great excuse. Anyway, the full Flickr set is available here.

In the dug out

Customer Service

It’s been one of those days for me. Great customer service x3.

1. Cars in the garage – air con is broke. I phoned on Monday and they said bring it in anytime. How does Wednesday morning sound? No problem sir. Cool – I’ll drop it off around 7:00 if thats ok. Sure – someone will be here to take your keys. Excellent.

Roll on to today. By 12 I hadn’t heard from the garage. I phoned their new service department number – unobtainable. Strange – used that number on Monday. Turns out that from any mobile network the number doesn’t work. Tried from my work phone – after 2 mins of no-one picking up I put the phone down. Tried the number another couple of times but no answer. No other phone number on their website but Yell had another number. This got answered and I was transferred through to the service department. After a couple of minutes of no answer I gave up.

Tried 4 or 5 times before eventually getting through to service department at 14:00. Cars getting looked at right now. Ok, they’ll phone back soon. Roll on to 16:30. Still heard nothing and struggling again to get in touch with them. Got hold off them around 16:40…yes sir, we’re looking at the car just now. We’ll be able to give you an update in 20 mins. AGGGGGGGGGGGGGHHHHHHHHHHHHHHHHHH. I complained, moaned but I got the excuse it must have been the wrong car earlier and they apologized. 30 mins later and I get the call – they might be able to fix it tomorrow, it may cost around £300 but it could be less, could be more. Rest assured however, we’ll keep you informed at all times. Yeah – right.

Continue reading “Customer Service”

Back to the grind

Well after a great week off it’s back to work tomorrow. Got lot’s of outdoor work done this week which was good. The weather has been great for April – yet more freaky weather! Also got chance to enjoy the PS3 a bit more, catch up on some movies and also some TV. Sky+ is great but I can never keep up with all that I record. That meant I had over 3 weeks of some series to watch but then I can at least skip the adverts.

Also starting to get my act together with the two Macs and also thinking about off-site backup (paranoia is rife at the moment). I hadn’t really got the laptop and desktop working well together yet. The NAS drive I’ve got is good but gets noisy, so much so that I’ll be picking up an alternative or at least busting it open and replacing the fan with a larger, slower, quieter one. I’ve got the mail sorted by switching to IMAP so that all my e-mail (dating back to 98) is available on the server so from either Mac or on the web I can see it all. Next is the sharing of data between calendars, address books and a few applications I use. I’ve got a couple of options. Sign up to .Mac which is £70 a year for syncing and access to a 1 Gig iDisk. There’s other benefits but none that I would use. Alternatively I could sign up to something like Dreamhost and use it for the sole purpose of remote backup and synchronisation, making use of Transmit to keep folders in sync. Dreamhost would give me 160Gig with Webdav support for £60 a year. Decisions, decisions.

Anyway, back to watching Lost. The last three episodes have been great!

Doorstep

Shakeel was up visiting so we took advantage of some nice weather on Saturday to plod round Glasgow and try out his new camera. It will take a few days for his pictures to appear but I’ve thrown up some that I took.

Glasgow Harbour
Clyde
Kelvingrove Art Gallery
Glasgow University

It’s a bit annoying that I don’t get out and about photographing more as there’s some great spots in Glasgow. That was the first time I’d visited Kelvingrove since it had re-opened too. In fact it’s the first time I’d visited since I was a kid and thats shocking as I used to only stay a few hundred yards away. The interior looks magnificent now but it still had the same smell that I remember from all those years ago. However I only scratched the surface while I was there – I’ll definitely be back soon as it’s wonderful.

Something that hadn’t changed was Glasgow Uni. It’s been over 12 years since I left but walking round the quadrangles and seeing the exam desks – it was as if nothing had changed. Apart from my weight. Still – really nice day that made a change from buying more gadgets! Must do more often.