Apple has lost the functional high ground

Great post from Marco Arment on the quality of Apple software:

We don’t need major OS releases every year. We don’t need each OS release to have a huge list of new features. We need our computers, phones, and tablets to work well first so we can enjoy new features released at a healthy, gradual, sustainable pace.

Apple’s OS X and iOS releases have become quite unreliable over the last couple of years and the issues that I still have with iTunes, iTunes Match and iCloud give me no confidence that they will ever work without an issue at some point. For music it’s making me look seriously at Google Play and Spotify. Apple are lucky in that their major competitor on the desktop is Windows 8.

Apple’s hardware is hard to beat from a design and function perspective but their software has got disappointing. It wasn’t always the case and I hope they can get of the treadmill and focus on quality and reliability.

*Update* – it’s a year to the day since I posted about Apple’s poor software quality and hoped for a change in 2014. I didn’t realise when I read Marco’s post tonight and it was only when looking at today’s Timehop that I saw a link to the post. A year on and many of the issues are still present. Apple really needs to address this.

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