Okay, here is today’s quiz. Can you spot the logicality between these two Plusnet emails? This competition is not open to members of Plusnet. Would not want to tax their little, incompetent brains.

Times up. Yes, that’s right. Plusnet tell you they acknowledge and accept that you do not have their antivirus and NO charge will be made, yet two week later they invoice you for that self same none existing service.

To cap it all you tell them this and yet 18 hours later they have still not responded. Mine you it’s a difficult concept to grasp for those folk in honest Yorkshire country

Plusnet, truly the Internet answer to a lobotomy.

Thanks for your query, I can confrim that the Plusnet Protect powered by McAfee anti virus software is not on your account and you won’t be charged for this feature. I hope this has resolved your initial query, if you have any further questions, please don’t hesitate to contact ourselves.

Kind regards,

Liam Regan

Thank you for your query. I can give you a breakdown of the latest invoice:

Plusnet Protect powered by McAfee (Pro-Rata payment) charge for the period 13-12-2010 to 11-01-2011 – £1.97

Plusnet Protect powered by McAfee charge for the period 12-01-2011 to 11-02-2011 – £2.00